Effective Date:
January 16, 2025.
Introduction
Frets & Keys ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or participate in our programs, including inquiries through our contact form and any future offerings such as downloads or online lessons.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide:
Your name, email address, and any other information you choose to share via our website contact form or email communication.
Automatically Collected Information (future use):
In the future, we may collect usage data such as IP address, browser type, and device information using cookies and analytics tools.
Third-Party Platforms (future use):
If you interact with us through services like Google or Facebook, we may receive limited information as allowed by those platforms.
2. How We Use Your Information
We may use your information to:
Respond to inquiries and provide customer support
Share updates about our programs, events, or lessons
Improve our services, communications, and website (future)
Comply with any applicable legal obligations
3. Cookies and Tracking Technologies
Currently, we do not use cookies or tracking tools on our site.
In the future, we may use:
Analytics tools (e.g., Google Analytics)
Advertising platforms (e.g., Facebook Pixel)
Site performance tools
You’ll be able to manage cookie preferences through your browser settings when tracking is implemented.
4. Sharing Your Information
We do not sell or share your personal information.
If applicable in the future, we may share data with:
Service Providers:
Such as email marketing tools or analytics platforms (e.g., Go High Level)
Legal Authorities:
If required by law or to protect our legal rights
5. Your Privacy Rights
Under privacy laws such as the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR), you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Opt-out of any future data sharing for marketing purposes
To exercise any rights, please contact us at: [email protected]
6. Security
We use secure third-party platforms (such as Go High Level) to store and manage submitted information. While we take appropriate precautions, no method of internet transmission is entirely secure.
7. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[email protected]